AUBURN, Ind (WANE) – A local healthcare system reported that its administrative computer systems are infected. Dekalb Health says they’ve been hit with ransomware.
Ransomware is software that is put on your computer, restricting your access to it. You can’t get access back until you pay a ransom.
Viewers have been telling NewsChannel 15 for the last week that DeKalb Health fell victim to this. We visited them Monday to see if it was true. Then a DeKalb Health spokesperson issued this statement:
DeKalb Health recently experienced a temporary disruption in the operation of our administrative computer system due to ransomware.
In order to best serve and protect our patients, we immediately implemented our standard down time operating procedures designed to ensure the best possible patient care. In select cases last week, patients were transferred to another hospital and EMS was rerouted to another facility to ensure all of the patients’ medical needs could be met. All patients received excellent care and the highest-caliber treatment.
“I am pleased to say many of our administrative systems are already back online. I am immensely proud of our entire staff. We anticipate administrative computer disruptions among other scenarios as part of our normal training and everyone did their jobs wonderfully.” – Craig Polkow, DeKalb Health CEO
We are investigating the matter with the support of a leading third party forensics firm. It is our goal to learn the facts and bring our systems completely back online as expeditiously as possible. Since the investigation is ongoing and we want to be sure you receive only accurate information, we cannot release further details until the investigation is closed. We appreciate your understanding in this matter.