Frontier ramping up customer service, set to hire 35

FORT WAYNE, Ind. (WANE) Frontier Communications is hiring.

The cable, television and Internet provider announced Monday it will hire 35 full-time residential sales and service consultants at its Fort Wayne customer service call center at 8001 W. Jefferson Blvd.

“We’re very excited to offer employment opportunities in the Fort Wayne area,” said Dan Sullivan, area general manager for Frontier Communications. “Frontier is committed to putting customers first and to our local communities. Our employees live in the areas where they serve, and we are pleased to support the local economy in the Fort Wayne area and Allen County.”

Frontier said the positions will operate in a “customer-focused environment” following a 90-day training program. Qualified candidates should have strong communication skills, customer service talents, attention-to-detail characteristics and be a team player, the company said. Frontier said it offers a competitive benefits package including paid time off, medical, dental, vision and a 401(k) Plan.

“We count on our consultants to create an outstanding experience for both new and existing business and residential customers,” said Sullivan. “Our team members are experts on our products and services and are passionate about finding the perfect solution for each customer’s communication needs.”

Frontier will host on-site interviews on Thursday from 10 a.m. to noon, 2-4 p.m. and 5-7 p.m. at the West Jefferson Boulevard center. Candidates must apply online ahead of the job fair.

For more information and to apply, visit and select “Search Jobs” and job #314433.

Applications must be submitted by Oct. 16 to be considered. Frontier said most positions will start Oct. 26.

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