Postal worker honored with Hero Award

Churubusco Rural Carrier Diane Reed received the Postmaster General Hero Award for helping an elderly customer in need.

CHURUBUSCO, Ind. (WANE) A Churubusco mail carrier has been honored for helping an elderly woman in need while on her route.

Churubusco Rural Carrier Diane Reed was making a delivery just after noon when she noticed one of her customers, an 80-year-old woman, sitting in her car in her garage. The woman was sitting sideways and still wearing her nightgown, so Reed realized something was very wrong.

Reed said she checked with her customer and discovered that the woman had been locked out of her house from 6:30 a.m. and had been alone in her garage since then. The elderly woman had no phone so she wasn’t able to call anyone.

Reed then contacted a family member and stayed with the woman until that person arrived with a key. Once the woman was safely inside, Reed continued on her route.

Churubusco Postmaster Lori Thomas said she was proud of Reed’s heroic action, so much so that she nominated her for a Postmaster General Hero Award. Thomas received a copy of the letter from the general’s office last week, which thanked Reed for her heroism and applauded her as a valuable member of the Postal Service family.

To further recognize her heroism, Acting Greater Indiana District Manager Jeff Camp and Post Office Operations Manager David Conwell on Monday presented Reed with a copy of the post master general’s letter.

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