FORT WAYNE, Ind. (WANE) An energy distribution company, NIPSCO, is warning customers of a bill payment scam. According to NIPSCO, impersonators are claiming to be NIPSCO employees who are calling to inform customers of a delinquent bill to be paid immediacy to avoid electricity being shut off.
NIPSCO wants to remind customers to avoid being the victim of a scam by following these tips:
- Never give personal information, including Social Security numbers and banking information, to unconfirmed sources. NIPSCO only asks for a Social Security number when a customer is applying for new service or to validate an account holder when a customer calls to obtain account information, or complete a transaction or service-related request over the phone.
- If you believe you have been the victim of a scam, contact 911 as well as your local banking institution or credit card company if applicable.
- Legitimate bill assistance programs are available to qualifying customers. For more information on these offerings, visit NIPSCO.com/PaymentAssistance.
Anyone who is unsure about the legitimacy of an email, phone call, program or offer claiming to be affiliated with NIPSCO, they should contact the company’s 24-hours Customer Service Center at 1-800-464-7726.
For more tips to stat safe, visit NIPSCO.com/StaySafe.