Frigid temps take down furnaces

A Korte technician works on a furnace that stopped working because of the cold.

FORT WAYNE, Ind. (WANE) – As Brittany Fry and her daughter worked on a “Frozen”-themed puzzle Thursday, a heating and cooling technician worked to prevent them from living out the movie.

The Fry family was one of hundreds across northeast Indiana to have their furnace taken down by the cold weather, as -8 degree temperatures proved to be a true test for indoor heating.

As of 5:00 p.m. Thursday, HVAC service technicians with Korte had received about 175 calls for heating issues, which was well above average.

Many of the calls revolved around a furnace that wasn’t keeping up with the overnight temperatures, which led to a cooler home.

NewsChannel 15 tagged along with Korte for two service appointments Thursday. One of the troubled furnaces simply had to be cleaned.

But the Fry family’s furnace will need replaced.

“The furnace is getting too warm because there’s a crack in the heating exchanger,” explained Matt Kosteck, HVAC service technician. “So now we have to shut the furnace down and they’re looking at getting a new furnace.”

The bad news brings the Fry family an unexpected bill to start the new year.

“There goes our budget money for all our fun projects. But we’ve kind of got to roll with the punches and deal with whatever comes to you,” said Brittany Fry. “On the coldest day of the year I’m just going to have to grab some extra quilts and just cuddle up with my family on the couch.”

The Fry family should get their new furnace Friday. Until then, they’re using space heaters to keep warm.

In order to prevent your furnace from becoming the next victim of the cold, experts say:

  • Make sure you change the filter regularly
  • Clear any snow or debris from the flue
  • Have a professional clean it twice a year

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