Post offices experience busiest day of the year

FORT WAYNE, Ind. (WANE) Monday, December 15, was the busiest mailing day of the year for the U.S. Postal Service.

The U.S. Postal Service expected between 15 to 20 percent increase in packages Monday over the same day last year. Nationwide, workers processed 640 million cards, letters and packages. Crowds were steady all day at the post office downtown. Postal workers in Fort Wayne processed about 500,000 pieces of mail Monday alone, a process that required some preparation.

“We start preparing for Christmas in June, sometimes May and we talk about it for at least six months,” said Todd Mansker, Officer in Charge of the Fort Wayne Post Office.

“You go to sleep and you think about it, you wake up and you think about it because you’re plotting and planning how we’re going to get everybody in and out as efficiently and you just gotta know that we got some key people in our head spots and they created a game plan and we’re just ready,” said Felicia Olufemi, Lead Sales Clerk of the Fort Wayne Post Office.

It was all hands on deck Monday.

“If I’m not done shopping by the 15th, I’m not getting something for you. So, this is my last act of getting things out to people,” said Gail Grieser, a customer.

This year, the U.S. Postal Service is debuting a lobby director to help with wait times. Just look for the red vest.

“If you come in with a Click-N-Ship labels or any kind of pre-paid label, my job is to help you to scan those packages so we can accept them in quicker so the person never has to go through the long line. Also, what we do is we could sell you quick stamps,” said Olufemi.

So far, it proved to be working. Postal workers and customers said lines were manageable.

“Really thought it’d be horrible. but it was fantastic in and out, which is good,” said Cathy Ruiz, a customer.

“They might just deliver parcels throughout the area all the way into the darkness. We want to get it done and we want those packages to make it on time,” said Mansker.

The Clinton Street and Independence Drive locations will be open Sunday noon to 4 p.m. December 20 is the deadline to send first class and priority mail to make sure it arrives in time for Christmas.

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Postal workers also ask customers to make sure their mailboxes are cleared when it snows.

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