Steuben County gets new 911 director

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STEUBEN COUNTY, Ind. (WANE)  Steuben County’s new 911 director will take over starting July 21.

The Steuben County Commissioners announced the selection of Gary LeTourneau as the new Steuben County Communications Director. The selection was made by the board and by Kenneth Lowden, E911 Interim Director.

According to the release on the selection, LeTourneau not only has leadership training and management experience in a 911 center, he has been in the public safety field for more than 20 years.

He is a member of the National Emergency Number Association, Michigan Communications Director’s Association and National Academy of Emergency Medical Dispatch. He also holds an Emergency Number Professional (ENP) – NENA Certification and a Center Manager Certification Program (CMCP) – NENA Certification.  He also has had.

911 oversight in Steuben County

Earlier in the year, there was a dispute over who should control the 911 call center. Steuben County Sheriff Tim Troyer claimed that staffing at the 911 center, controlled by the Steuben County Comissioners, was at a critically low level, putting emergency responders and the community at risk.

The Sheriff believed the 911 call center should be under his department’s supervision, saying about half of all Sheriff’s Departments in the state operate 911 call centers, especially those in smaller communities.

After a standing-room only public meeting on the dispute, the commissioners voted to maintain their oversight over the 911 call center. Commissioners also said they hired a consultant to help them beef up staffing.

Meanwhile, the Sheriff offered some of his deputies who were experienced 911 call takers to help fill the gap in staffing.

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