FORT WAYNE, Ind. (WANE) – Michaels is the latest store to have a security breach, according to a press release on its website. The arts and crafts store announced Thursday that the breach affected about 2.6 million customers over eight months.
Michaels officials said they learned of the breach in January and have since then retained two security firms to conduct an investigation. Following the investigation, it was determined that both Michaels, and its subsidiary, Aaron Brothers, “were attacked by criminals using highly sophisticated malware that had not been encountered previously by either of the security firms.”
Officials said credit and debit card numbers with expiration dates were compromised, but there’s no evidence that customer’s names, addresses, or pin numbers were stolen during the breach.
The breach affected about seven percent of card transactions at its stores from May 8, 2013 to January 27, 2014. Aaron Brothers was hacked between June 26, 2013 and February 27, 2014.
“Our customers are always our number one priority and we are truly sorry for any inconvenience or concern Michaels may have caused. We are committed to assisting affected customers by providing fraud assistance, identity protection and credit monitoring services. Importantly, with this incident now fully contained, we can assure customers this malware no longer presents a threat to shoppers at Michaels or Aaron Brothers,” Chuck Rubin, CEO, said.
Michaels says while it has received limited reports of fraud, it is offering identity protection, credit monitoring and fraud assistance services to affected Michaels and Aaron Brothers customers in the U.S. for 12 months at no cost. Click here for details.
Michaels has two locations in Fort Wayne, 10240 Maysville Road, and 4230 W Jefferson Boulevard in Jefferson Pointe Mall.